Privacy Policy

Introduction

Coral Lab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

While using our website or services, we may ask you to provide us with certain personally identifiable information, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Billing information
• Project details and preferences

Usage Data

For a good understanding of our clients to serve the UX research required for our design services, we only collect information on how the service is accessed and used. This Usage Data may include information such as your browser type, browser version, the pages of our website that you frequently visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and no other diagnostic data.

How We Use Your Information

We use the information we collect in the following ways:

• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
• To process transactions: To manage and process orders, payments, and other financial activities.
• To improve our service: We use the information to improve and personalize our service.
• To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information in the following situations:

• With service providers: We may share your information with service providers to monitor and analyze the use of our service, to contact you, to facilitate our service, to provide the service on our behalf, or to assist us in analyzing how our service is used.
• For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With your consent: We may disclose your personal information for any other purpose with your consent.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe